Your ability to modify account details depends on your verification status. Here's what you need to know:
If Your Account Is Not Yet Verified
1. Go to your Profile tab
2. Complete identity verification using either:
- Your NIN (National Identification Number)
- Your BVN (Bank Verification Number)
3. During this process, we'll automatically update your profile details in our database to match your official KYC document.
If Your Account Is Already Verified
- Profile details cannot be changed after successful verification
- This includes First/Last name, Date of birth and your KYC document used for verification.
Need Help?
- For verification assistance: Contact our support team via our email channel at sup@squads.game or our in-app chat.
Note: We cannot override verified details due to regulations.
